Cancellation and refund policy

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CANCELLATION POLICY

 A deposit of $300 is required to make a RV or Trailer  Reservation. Your remaining rental balance is due at pick up (Cash,  Debit/Credit Card, no checks).  If your rental is under $300 the payment  is due in full at the time you are reserving.  Checks can be accepted  with a minimum of 1 week advance from your pick up date.  Once you make the reservation  $100 of your deposit becomes non refundable.  If you cancel with in 30  days of your pick up date the full balance of your rental is due and  your $300 deposit becomes part of your rental payment. 

REFUND OF SECURITY DEPOSIT

 

  • 100% NO SMOKING ALLOWED IN OUR RENTALS $200.00 CLEANING FEE
  •  NO PETS without prior approval: CLEANING FEE WILL APPLY
  • FAILURE TO FILL GASOLINE TO SAME LEVEL AT PICK UP----- $20.00 FEE PLUS $5 per GALLON

SECURITY DEPOSIT MAY BE USED FOR ANY DAMAGES NOTED DURING INSPECTION.
Any  additional charges (extra days, mileage, repairs, damages, etc.) are  the customer's responsibility.  Additional cleaning fee may apply if  units are returned extremely dirty. (more than 2 hours of labor)

Your  Security deposit will be refunded within 1 to 14 days of your return  date, depending on destination, and provided the recreational vehicle is  returned in the same condition as when it went out.  Subject to the  charges outlined above.  If your charges exceed your security deposit,  you will be responsible for paying the excess balance owed.  All  fines/tickets/violations  incurred by the vehicle during your rental  period will be charged to the renter.  Refund or extra charges will be  detailed on the adjusted rental agreement that will be mailed to you. 

WE RESERVE THE RIGHT TO SUBSTITUTE VEHICLES IF NECESSARY

 Substitutions are made only when absolutely  necessary.  Advanced notification is given whenever possible.  In the  event a vehicle of the same of higher value cannot be provided and we  cannot fulfill your reservation, we will refund all monies received from  you to date.
 

*By giving a deposit for your reservation you are agreeing to our Cancellation/Deposit Policy